Refereed
conference presentations
- Syed-Ahmad, Sharifah Fatimah; Kahar, Dayangku Ida Nurul-Fitri Pengiran
Haji; Lahadzir, Azlinda and Murphy, Jamie (2010) "Arabian Photos:
Investigating User-Generated Content," forthcoming at
ENTER 2010, Lugano, February.
- Kahar, Dayangku Ida Nurul-Fitri Pengiran Haji; Syed-Ahmad, Sharifah
Fatimah; Syed Ismail, Sharifah Hayaati and Murphy, Jamie (2010) "Shared
Arabian Muslim Travel Photos," forthcoming at
ENTER 2010, Lugano, February.
- O’Connor, Peter and Murphy, Jamie (2010) "Hotel Domain Name Adoption and
Implementation," forthcoming at ENTER
2010, Lugano, February.
- Scaglione, Miriam; Ismail, Ahmad Fareed; Trabichet, Jean-Philippe and
Murphy, Jamie (2010) "An Investigation of Leapfrogging and Web 2.0
Implementation," forthcoming at ENTER
2010, Lugano, February.
- Zorn, Steffen; Ismail, Ahmad Fareed and Murphy, Jamie (2009)
"Acquisition Methods and Customer Lifetime Value," forthcoming at the
Australian & New Zealand Marketing
Academy Conference, Melbourne, December.
- Syed-Ahmad, Sharifah Fatimah; Klobas, Jane E., Ismail, Fareed and
Murphy, Jamie (2009) "Pictures on the Web: Normative Photo Sharing with
Friends and Travellers," forthcoming at the
Australian & New Zealand Marketing
Academy Conference, Melbourne, December.
- Collins, Nathalie and Murphy, Jamie (2009) "Operationalising
Co-Creation: Service Dominant Logic and the Infinite Game," forthcoming at
the
Australian & New Zealand Marketing
Academy Conference, Melbourne, December.
- Collins, Nathalie and Murphy, Jamie (2009) "Customer Evangelists: A
Conceptual Model," forthcoming at the
Australian & New Zealand Marketing
Academy Conference, Melbourne, December.
- Ismail, Ahmad Fareed; Sambasivan, Murali; Chern, Boo Huey and Murphy,
Jamie (2009) "The Diffusion of Information Technology Applications in
Malaysia's Foodservice Industry," forthcoming at the
Australian & New Zealand Marketing
Academy Conference, Melbourne, December.
- Ismail, Ahmad Fareed; Hashim, Noor Hazarina; Schegg, Roland and Murphy,
Jamie (2009) "Internet Implementation Leapfrogging and Website Performance,"
forthcoming at the Australian & New
Zealand Marketing Academy Conference, Melbourne, December.
- Syed-Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina, Ismail, Fareed and
Murphy, Jamie (2009) "Travel Word of Mouth Norms on User-Generated Content
Sites," The 7th Asia-Pacific CHRIE
Conference, Singapore, 28-31 May.
- Syed-Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina, Horrigan, David and
Murphy, Jamie (2009) "Travel Research and Sharing through User-Generated
Content," The 7th Asia-Pacific
CHRIE Conference, Singapore, 28-31 May.
- O’Farrell, James; Qiu, Lili and Murphy, Jamie (2009) "Addressable
Television - Efficiency and Involvement,"
American Academy of
Advertising 2009 Asia Pacific Conference, Beijing, China, 27-30 May.
- Treiblmaier, Horst; Neale, Larry, and Murphy, Jamie (2009) "Action
Learning of Online Marketing via a Global Contest",
KIMEP
International Research Conference (KIRC), April 23-24, Almaty,
Kazakhstan, p. 7-8
- Murphy, Jamie; Doane, Ruth; Tuzovic, Sven; Wetsch, Lyle and Horrigan, David (2009) "Keyword Advertising as a Teaching, Learning and
Research Tool," panel at the
Marketing Educators' Association Conference, 23-25 April, Newport
Beach, USA.
- Wetsch, Lyle; Jacobs, Dean; Horrigan, David; and Murphy, Jamie (2009) "Marketing Education Research Using Datasets
from the Google Online Marketing Challenge," panel at the
Marketing Educators' Association Conference, 23-25 April, Newport
Beach, USA.
- Murphy, Jamie; Tuzovic, Sven; Ling, Peter; Doane, Ruth and Mullen, Linda (2009)
"Incorporating the Google Online Marketing Challenge into Classes," panel at the
Marketing Educators' Association Conference, 23-25 April, Newport
Beach, USA.
- Ismail, Ahmad Fareed; Sambasivan, Murali; Chern, Boo Huey and Murphy, Jamie
(2009) "Adoption of Back-of-house Information Technology in Malaysia’s
Foodservice Industry,"
CAUTHE 2009, February, Fremantle, Australia.
- Soutar, Geoffrey and Murphy, Jamie (2008) "Google Citations and the Australian
Government’s A Journal List," Australian & New Zealand Marketing
Academy Conference, Sydney, December.
- Orr, Brad; Mizerski, Kate; Collins, Nathalie and Murphy, Jamie (2008) "Luxury
Purchases by Working Class, Middle Aged Males in Regional Western
Australia," Australian & New Zealand Marketing Academy Conference, Sydney,
December.
- Collins, Nathalie; Murphy, Jamie and Jarvis, Wade (2008) "Towards
Deconstructing Customer Evangelism,"
Australian & New Zealand Marketing
Academy Conference, Sydney, December.
- Syed Ahmad, Sharifah Fatimah; Murphy, Jamie; Yong, Zulina Zubaira and Horrigan,
David (2008) "COMEnSTUDY@MY.UNI.EDU: University Recommendation Modes,"
Australian & New
Zealand Marketing Academy Conference, Sydney, December.
- Lee, Richard; Tizende, Tito; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie
(2008) "Social Identities and Brand Preference in an Underdeveloped Market,"
Australian & New
Zealand Marketing Academy Conference, Sydney, December.
- Neale, Larry; Hofacker, Charles; Hunter, Lee; Canhoto, Ana; Hudson, Karen and
Murphy, Jamie (2008) "The Google Online Marketing Challenge: A Global
Real-World Teaching and Learning Tool,"
Society for Marketing Advances
2008 Annual Conference, Tampa, USA, November.
- Bambrook, Deborah; Horrigan, David and Murphy, Jamie (2008) "ISO 14001 with
Metrics for Sustainable Tourism,"
EuroCHRIE 2008 Congress,
Dubai, United Arab Emirates, October
- Murphy, Jamie; Hunter, Lee; Hofacker, Charles; Lavin, Marilyn; Voorhees, Clay;
Canhoto, Ana and Jansen, Jim (2008) "The Google Online Marketing Challenge: A Global
Teaching and Learning Initiative," American Marketing
Association Summer Educator’s Conference, San Diego, USA, August.
- Liu, Fang; Jinyao, George and Murphy, Jamie (2008) "Product-Country Image,
Brand Attitude, and their Moderators: A Study in the People’s Republic of
China," American Marketing Association Summer
Educator’s Conference, San Diego, USA, August.
- Zorn, Steffen and Murphy, Jamie (2008) "Identifying and Managing Valuable
Prospects for Services," American Marketing
Association Summer Educator’s Conference, San Diego, USA, August.
- Syed Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina; Zubairi, Yong Zulina and
Murphy, Jamie (2008) "An Exploratory Study of Digital Word of Mouth in
Travel by Malaysian Women,"
- Syed Ahmad, Sharifah Fatimah; Kasim, Azilah and Murphy, Jamie (2008) "Online
Recommendations and Destination Image,"
-
,"
- Liu, Fang; Jinyao, George and Murphy, Jamie (2008) "The Effect of Language on
Brand Attitude – A Wine Label Test in China," the American Academy of
Advertising Conference, San Mateo, USA, March.
- Hashim, Noor Hazarina; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie (2008),
"Evolving Internet Use by Malaysian Hotels,"
ENTER 2008,
Innsbruck, Austria, January.
- Carrera, Patricio; Chiu, Chia-Yu; Chienwattanasuk, Pailin; Pratipwattanawong,
Somjai; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie (2008), "MySpace,
My Friends, My Customers," ENTER 2008, Innsbruck, Austria, January.
- Syed Ahmad, Sharifah Fatimah, Lee, Richard and Murphy, Jamie (2007), "The
Importance of Scottish Universities’ Reputation,"
ANZMAC 2007, Otago, New
Zealand, December.
- O’Rourke, Francine, Yan, Hong; Zhao, Sam; Zorn, Steffen; Veheim, Thomas; Hval,
Ine Marie and Murphy, Jamie (2007) "The Impact of Language and Animation on
Banner Click-Through Rates,"
ANZMAC 2007, Otago, New Zealand, December.
- Zorn, Steffen and Murphy, Jamie (2007) "The Marketing Implications of
Traditional and ICT-Mediated Leisure Activities,"
ANZMAC 2007, Otago, New
Zealand, December.
- Murphy, Jamie; Soutar, Geoffrey, N.; Lee, Richard and Swilley, Esther (2007)
"Online Visibility: A Novel Way to Rank Marketing Journals," AMA Summer Educators' Conference,
Washington DC, USA, August.
- Lee, Richard; Swilley, Esther and Murphy, Jamie (2007) "The Moderating
Influence of Hedonic Consumption on an Extended Theory of Planned Behavior,"
AMA
Summer Educators' Conference, Washington DC, USA, August.
- Hashim, Noor Hazarina; Kasim, Azilah and Murphy, Jamie (2007) "Promoting
Destinations: Website and eMail Use by ASEAN Countries,"
CAUTHE 2007, Sydney,
Australia, January.
- Hashim, Noor Hazarina; Murphy, Jamie and Law, Rob (2007) "A Review of
Hospitality Website Design Frameworks,"
ENTER 2007, Ljubljana,
Slovenia, January.
- Hashim, Noor Hazarina; Murphy, Jamie and O'Connor, Peter (2007) "Take Me Back:
Validating the Wayback Machine as a Measure of Website Evolution,"
ENTER 2007, Ljubljana,
Slovenia, January.
- Murphy, Jamie; Schegg, Roland; Olaru, Doina and Hofacker, Charles (2007)
"Exploring Email Service Quality (EMSQ) Factors,"
ENTER 2007, Ljubljana,
Slovenia, January.
- Schegg, Roland; Scaglione, Miriam; Liebrich, Andreas and Murphy, Jamie
(2007) "Internet Use by Hospitality SMEs in Alpine Destinations,"
ENTER 2007, Ljubljana,
Slovenia, January.
- Wang, Wenchao; Liu, Fang and Murphy, Jamie (2006) "Country Image, Price and
Consumption Situation: A Conceptual Model of Chinese Consumers’ Wine
Purchasing Intention," ANZMAC 2006,
Brisbane, Australia, December.
- Forrest, Edward J.; Neale, Larry and Murphy, Jamie (2006) "Broadening the
Boundaries of Academic Publication: A Follow-up and Suggestion,"
ANZMAC 2006,
Brisbane, Australia, December.
- Collins, Nathalie; Liu, Fang and Murphy, Jamie (2006) "Chinese Attitudes
toward Australian Wine,"
World Wine and Travel Summit, Margaret River, Australia, November.
- Wang, Wenchao; Liu, Fang and Murphy, Jamie (2006) "Chang Yu: a Case Study of
Wine Tourism in China,"
World Wine and Travel Summit,
Margaret River, Australia, November.
- Liu, Fang, Murphy, Jamie and Yang, Jinchao (2006) "A Qualitative Study of
Chinese Wine Purchasing and Consumption,"
World Wine and Travel Summit,
Margaret River, Australia, November.
- Lee, Richard; Hashim, Noor Hazarina and Murphy, Jamie (2006) "A Framework for
Investigating the Components of Hotels’ Loyalty Programmes,"
BAI 2006,
Singapore, July.
- Lee, Richard;
Dickinger, Astrid and Murphy, Jamie (2006) "Investigating the Loyalty of
Prepaid and Postpaid Mobile Customers,"
BAI 2006,
Singapore, July.
- Hashim, Noor Hazarina; Olaru, Doina; Scaglione, Miriam and Murphy, Jamie (2006)
"A Theoretical Framework of Factors Relating to Internet Adoption by
Malaysian Hotels," ENTER 2006, Lausanne, Switzerland, January.
- Schegg, Roland; Liebrich, Andreas; Liu, Fang and Murphy, Jamie (2005)
"eService by Swiss and Austrian Hotels: Does Language Matter?"
ENTER 2006, Lausanne, Switzerland, January.
- Liu, Fang; Li, Jianyao and Murphy, Jamie (2005) "Consumer Ethnocentrism and
Chinese Attitudes towards Store Signs in Foreign and Local Brand Names (.pdf),"
ANZMAC 2005, Perth, Australia, December.
- Lee, Richard and Murphy, Jamie (2005) "From Loyalty to Switching: Exploring
Determinants in the Transition (.pdf),"
ANZMAC 2005, Perth, Australia, December.
- Perruchoud-Massy, Marie-Francoise; Scaglione, Miriam; Schegg, Roland and
Murphy, Jamie (2005) "Adoption of Innovation by Swiss hotels: Exploring
Internet Strategies and Dynamics,"
55th AIEST-Congress, Brainerd, Minnesota, August.
- Scaglione, Miriam; Schegg, Roland, Baggio, Rodolfo; Steiner, Thomas and
Murphy, Jamie (2005) "Exogenous Factors Related to the Adoption of an
Innovation: Domain Name Registration in the Swiss Hospitality Industry,"
55th AIEST-Congress, Brainerd, Minnesota, August.
- Murphy, Jamie; Tansirimas, Jatuporn; Ng, Siu-Nga and Wang, Wei (2005)
"An Investigation of Australian Heritage Websites,"
Annual Conference on
Information Technology in the Hospitality Industry, Los Angeles, USA, June.
- Hofacker, Charles and Murphy, Jamie (2005) "Consumer Search Processes on Web
Pages," 34th
European Marketing Academy, Milan, Italy, May.
- Steiner, Thomas; Schegg, Roland; Scaglione, Miriam and Murphy, Jamie (2005)
"Investigating Domain Name Diffusion across Swiss Accommodation Enterprises,"
ENTER 2005, Innsbruck, Austria, January.
- Weber, Nora; Murphy, Hilary; Schegg, Roland and Murphy, Jamie (2005)
"E-Satisfaction and E-Loyalty,"
ENTER 2005, Innsbruck, Austria, January.
- Steiner, Thomas; Schegg, Roland;
Gherissi-Labben, Thouraya and Murphy, Jamie (2005) "Using Log Files to
Analyse Visitor Behaviour on Hospitality Web Sites,"
ENTER 2005, Innsbruck, Austria, January.
- Dickinger, Astrid; Heinzman, Peter and Murphy, Jamie (2005) "Mobile
Applications for the Environment,"
38th Hawaii International Conference on
Systems Science, Hawaii, USA, January.
- Robertson, Grant and Murphy, Jamie (2004) "The Consumer, the Internet, and
Distance: Is online grocery shopping a bridge too far?"
3rd International Business Information
Management Conference, Cozumel, Mexico, December.
- Dickinger, Astrid and Murphy,
Jamie (2004) "The Internet Goes Mobile – Austrian Students’ SMS Usage,"
e-Challenges
2004, Vienna, Austria, October.
- Scaglione, Miriam; Schegg, Roland; Steiner, Thomas and Murphy, Jamie (2004)
"The Diffusion of Domain Names by Small and Medium-Sized Swiss Hotels,"
54th Association Internationale d'Experts Scientifique du Tourisme Conference,
Petra, Jordan, September.
- Murphy, Jamie and Scharl, Arno (2004) "Web Indicators for Globalization and
the Virtual Divide," IADIS International Conference on
e-Society, Avila, Spain, July.
- Murphy, Jamie and Schegg, Roland (2004) "The Best Rate: Pricing Practices in
Swiss Hotels' Direct Distribution Channels,"
Annual Conference on
Information Technology in the Hospitality Industry, Dallas, USA, June.
- Ho, Pearlin; Chan, Calvin; Walters, Edward W. and Murphy, Jamie (2004)
"Competitive Website and E-mail Analyses for
Improving Electronic Wine Tourism,"
International Wine Tourism Conference, Margaret River, Australia, May.
- Murphy, Jamie; Mizerski, Richard; Tan, Jean and Mizerski, Kate (2004) "Domain Name Branding
and Presence by the World's Top 100 Brands," AMA Winter Educator's
Conference, Scottsdale, USA, February.
- Dickinger, Astrid; Haghirian, Parissa; Murphy, Jamie and Scharl, Arno (2004)
"A Conceptual Model and Investigation of SMS Marketing,"
37th Hawaii International Conference
on Systems Science, January.
- Schegg, Roland; Marchand, Christelle, Shabander-Welch, Tatiana and Murphy, Jamie
(2004) "Online versus Offline Pricing Practices by Swiss Hotels: An Empirical
Study," ENTER 2004,
Cairo, Egypt, January.
- Scaglione, Miriam; Schegg, Roland and Murphy, Jamie (2004) "Internet Adoption by
Swiss Hotels: The Dynamics of Domain Name Registration,"
ENTER 2004, Cairo, Egypt, January.
- Liu, Fang and Murphy, Jamie (2003) "Communication Media and Online Trust:
Comparing Australian and Chinese Perceptions," ANZMAC 2003,
Adelaide, Australia,
December.
- Dickinger, Astrid; Murphy, Jamie and Scharl, Arno (2003) "Web Coverage of
Mobile Marketing by the Fortune Global 500,"
4th International We-B Conference,
Perth, Australia, November.
- Neale, Larry; Scharl, Arno and Murphy, Jamie (2003) "Sports Marketing on
Fortune Global 500 Web Sites,"
Sport Marketing Association's Inaugural
Meeting, Gainesville, Florida, November.
- Murphy,
Jamie and Hofacker, Charles F. (2003) "A Preliminary Investigation of Consumer Bookmarking
Behavior,"
World
Marketing Congress, Perth, Australia, June.
- Tan, Jean; Murphy, Jamie and Mizerski, Dick (2003) "E-branding by the World's
Top 100 Brands,"
World
Marketing Congress, Perth, Australia, June.
- Yu, Zhengyuan; Purchase, Sharon and Murphy, Jamie (2003) "Competitive Strategy:
The Art of War within an Australian Context,"
World
Marketing Congress, Perth, Australia, June.
-
Leuenberger, Richard; Schegg, Roland
and Murphy, Jamie (2003) "E-Mail Customer Service by Upscale International
Hotels," IFITT's 10th Global Travel &
Tourism Technology and eBusiness Forum, Helsinki, Finland, January [short listed for best paper award].
- Said, Ila; Mizerski, Dick and Murphy, Jamie (2002) "Marketing Issues in
Online Games,"
Australian and
New Zealand Marketing Academy Conference, Melbourne, Australia, December.
- Neale, Larry and Murphy, Jamie (2002)
"A Study of Australian Company Responses to Email Complaints,"
Australian and
New Zealand Marketing Academy Conference, Melbourne, Australia, December.
- Murphy, Jamie; Tan, Irene and
Raman, Rima Abd (2002) "Journey to Nowhere? Electronic
Customer Service by Travel Agents in Singapore,"
Australian and
New Zealand Marketing Academy Conference, Melbourne, Australia, December.
- Randolph, Cherilyn; Murphy, Jamie and Ruch, Denis (2002) "Using Log Files to
Measure, Evaluate and Improve Course Websites,"
Higher Education Research and Development Society of Australasia Conference, Perth, Australia, July.
- Labben, Thouraya-Gherissi; Schegg, Roland and Murphy, Jamie
(2002) "The Quality of Electronic Customer Service in the Tunisian Hotel Industry,"
7th Association
Information Management Conference, Hammamet, Tunisia, June.
- Liu, Fang; Dixon, Mark and Murphy, Jamie (2002) "Exploring Online Buying
and Online Trust in China,"
Association
for Consumer Research Asia-Pacific Conference, Beijing, China, May.
- Frey, Susanne; Schegg, Roland and Murphy, Jamie (2002)
"Guten Tag? Bonjour? Buon Giorno? Bun Di?
Swiss Electronic Customer Service," 12th International Research Conference
for Australian University Tourism and Hospitality Education, Fremantle,
Australia, February.
- Tan, Paula and Murphy, Jamie (2002) "Log Files:
A New tool for Hospitality Education," 12th International Research Conference
for Australian University Tourism and Hospitality Education,
Fremantle, Australia, February.
- Heuchan, Jadanne; Murphy, Jamie; Neale, Larry and Liu, Fang (2001) "Online
Customer Service by Australian Businesses,"
Australia
New Zealand Marketing Academy, Auckland, New Zealand, December.
- Nguyen, Hong Chau and Murphy, Jamie (2001) "Australian Organisation's Email
Customer Service," Western
Australian Workshop on Information Systems Research, Perth,
Australia, November.
- Tezinde, Tito; Murphy, Jamie; Nguyen, Hong Chau and Jenkinson, Cameron (2001)
"Cookies: Walking the Fine Line between Love and Hate,"
Western
Australian Workshop on Information Systems Research, Perth, Australia,
November.
- Gomes, Liza; Murphy, Jamie and Forrest, Edward (2001) "Marketing International Education
Online: An Exploratory Study,"
Western
Australian Workshop on Information Systems Research, Perth, Australia,
November.
- Murphy, Jamie; Hofacker,
Charles; Smith, Brett and Mizerski, Richard (2001) "Serial Position Effects on the Web and What it Means", American
Marketing Association Summer Educator's Conference, Washington, D.C., August.
- Hayasaka, Shoji; Murphy,
Jamie and Olaru, Doina (2001) "Will it Sell Online? Online Products and
Services Adequacy,"
ITS
Asia-Indian Ocean Regional Conference, Perth, Australia, July.
- Zhao, Wenyong; Murphy,
Jamie and Lui, Fang (2001) "Content and Design Comparison Between Top
Chinese and US Home Pages,"
ITS
Asia-Indian Ocean Regional Conference, Perth, Australia, July.
- Wallrich, Birgit; McDonald,
Chris and Murphy, Jamie (2001) "Server Log Files as an E-business
Tool,"
ITS
Asia-Indian Ocean Regional Conference, Perth, Australia, July.
- Bellgard, Christoper D.; Murphy, Jamie and Smith, Brett W. (2001)
"Does
OTT mean over-the-top?" In A. Herrmann and M. M. Kulski (Eds), Expanding
Horizons in Teaching and Learning. Proceedings of the 10th Annual Teaching
Learning Forum, Perth: Curtin University of Technology, February.
- Murphy, Jamie (2000) "Textbook Publishers and Internet,"
Australia-New
Zealand Marketing Academy (Session Chair and Discussion
Leader), Gold Coast, Australia, December.
- Hsu, Tzu-Wen and Murphy, Jamie (2000) "Australian and Taiwanese
Advertiser's Perceptions of the Internet as a Promotion Tool,"
Australia-New
Zealand Marketing Academy, Gold Coast, Australia, November.
- Heuchan, Jadanne; McGuire, Sean; Kahl, Jayden;
and Murphy, Jamie (2000)
"An Investigations of Web Site use in Western Australian Schools,"
Australia-New
Zealand Marketing Academy, Gold Coast, Australia, November.
- Bellgard, Christopher D.; Murphy, Jamie and Smith, Brett W. (2000) "OTT:
Over-the-top Technology?"
Western Australian Workshop on Information Systems Research.
Edith Cowan University. Perth, Australia, November.
- Bellgard, Christopher; Bennett, Michelle and Murphy, Jamie (2000) "E-mail: Education’s
Stealth Technology Tool," Emerging Trends in Electronic Commerce (ETEC
2000), Kuala Lumpur, Malaysia, November.
- Murphy, Jamie; Hofacker, Charles F. and Bennett, Michelle. (2000) "A
Case Study of
Server Log Files as an Entrepreneurial Market Research Tool," Marketing
and Entrepreneurship Conference, Newcastle, Australia, June.
- Murphy, Jamie and Massey, Brian (1999) "Luddite Learning: A Call
for Low-Tech Alternatives," 17th
International Conference on Technology and Education; Tampa,
Florida, October.
- Massey, Brian and Murphy, Jamie (1999), "Textbook Publishers in a
Networked World," 17th
International Conference on Technology and Education; Tampa,
Florida, October.
- Hofacker, Charles F. & Murphy, Jamie (1998) "Consumer Clicking
Behavior and Online Selling," 5th International Conference on
Recent Advances in Retailing and Services Science; Baveno, Italy,
August.
- Hofacker, Charles F.; Murphy, Jamie and Lewis, William (1997)
"Optimal Web Page Design," Marketing Sciences Conference,
Berkeley, CA, March.
- Pope, Nigel; Forrest, Edward and Murphy, Jamie (1996) "Sport
Marketing on the Internet," Australia
New Zealand Marketing Educators Conference, Auckland, NZ,
November.
- Wotring, C. Edward; Forrest, Edward and Murphy, Jamie (1996)
"Computerized Voice Recognition Systems and Their Applications to the
Mobility Impaired," International
Conference on Technology and Education, New Orleans, LA., March.
|
Invited presentations
- Ismail, Ahmad Fareed; Murphy, Jamie and Ahmed, Mustafa Faisal (2009)
"Leapfrogging and Web Implementations by Tourism Organizations," forthcoming
at The Second Arab
International Conference for eTourism and eCommere,
Journal of Information Technology and Tourism (JITT) Workshop, 15
December.
- Kahar, Ida; Syed-Ahmad, Sharifah; Bruel, Lisbet and Murphy, Jamie (2009)
"Hijab: A Tourism Image of the Arab World," forthcoming at
The Second Arab
International Conference for eTourism and eCommere,
Journal of Information Technology and Tourism (JITT) Workshop, 15
December.
- Syed-Ahmad, Sharifah; Kahar, Ida; Medebesh, Ali and Murphy, Jamie (2009)
"Arabian Muslim Travel Photos: Up close and Popular," forthcoming at
The Second Arab
International Conference for eTourism and eCommere,
Journal of Information Technology and Tourism (JITT) Workshop, 15
December.
- Ismail, Ahmad Fareed; Qi, Shan Shan; Law, Rob and Murphy, Jamie (2009)
"Information Technology Studies in Tourism Journals," forthcoming at
The Second Arab
International Conference for eTourism and eCommere,
Journal of Information Technology and Tourism (JITT) Workshop, 15
December.
- Murphy, Jamie (2009) "Internet Research Streams,"
Tsinghua University,
School of Economics and Management, 23 September, Beijing, China.
- Murphy, Jamie (2009) "The Google Online Marketing Challenge,"
Tsinghua University,
School of Economics and Management, 23 September, Beijing, China.
- Neale, Larry and Murphy, Jamie (2009) "The Google Online Marketing
Challenge - Compelling Experiential Learning,"
AACSB Faculty Conference on Learning and Research, 24-26 June, Ft
Lauderdale, USA.
- Murphy, Jamie; Ling, Peter and Zorn, Steffen (2009) "The Google Online
Marketing Challenge,"
CAUTHE 2009, February, Fremantle, Australia.
- Gretzel, Ulrike; Derval, Diana; Liebrich, Andreas and Murphy, Jamie
(2009) "The Google Online Marketing Challenge: A Global Real-World Teaching
and Learning Tool," ENTER 2009,
Amsterdam, Netherlands, January.
- Maurer, Christian; O'Connor, Peter; Thraennhart, Jens; Murphy, Jamie
(2009) "Convergence and Multi-Channel Management,"
ENTER 2009, Amsterdam,
Netherlands, January.
- Murphy, Jamie (2008) several eTourism presentations at the inaugural
2008 Tourism Online Marketing
Conference in Sharm el Sheikh, Egypt, December.
- Neale, Larry; Adam, Stewart; Wolfe, Katharina; Gorringe, Ashley and Murphy,
Jamie (2008) "The Google Online Marketing Challenge: A Global Real-World
Teaching and Learning Tool," panel at the
Australian & New Zealand
Marketing Academy Conference, Sydney, Australia, December.
- Murphy, Jamie (2008) "Real-World Learning and The Google Online
Marketing Challenge," invited presentation at Hong Kong Polytechnic
University's School of Hotel and
Tourism Management, 28 November.
- Murphy, Jamie; Flaherty, Theresa; Jank, Wolfgang; Scott, Alex and Oliver, Jim (2008) "Marketing
Science and the Google Online Marketing Challenge,"
INFORMS Annual Meeting,
Washington DC, USA, October.
- Murphy, Jamie; Lavin, Marilyn and Van Alstine, Lizzie (2008) "The Google
Online Marketing Challenge: A Global Teaching and Learning Initiative,"
Direct /
Interactive Marketing Research Summit, Las Vegas, USA, October.
- Murphy, Jamie (2008) "Google AdWords Workshop," ENTER 2008,
Innsbruck, Austria, January.
- Murphy, Jamie (2007) "An Investigation of Hotel Room Rates across Direct
Channels," Hong Kong Polytechnic University's
School of Hotel and
Tourism Management, December.
- Murphy, Jamie (2007) eTourism Today and Tomorrow,"
South Pacific Tourism
Organisation Marketing Workshop, Nadi, Fiji, May.
- Murphy, Jamie (2007) "eBranding" and "eMarketing," UNCTAD's
Asia Pacific:
e-Tourism for Growth - Matching Market Efficiency and Social Inclusion
Conference, Kota Kinabalu, Malaysia, April.
- Murphy, Jamie (2005) "Crisis Management in the Hospitality Industry,"
Keynote speech at the International Conference on Tourism
and Hospitality, Penang, Malaysia, November.
- Hashim, Noor Hazarina and Murphy, Jamie (2005) "Muslim Images and Online
Destination Marketing in Malaysia," International Conference on Tourism
and Hospitality, Penang, Malaysia, November.
- Hashim, Noor Hazarina and Murphy, Jamie (2005) "The Diffusion of
Websites and Email among Malaysian Hotels," International Conference on Tourism
and Hospitality, Penang, Malaysia, November.
- Murphy, Jamie (2005) "Crisis Management in the Hospitality and
Travel Industry," Universitas Tarumanagara,
Jakarta, Indonesia, November.
- Murphy, Jamie (2005) "Electronic Marketing in the Hospitality Industry,"
Universitas Tarumanagara, Jakarta, Indonesia, August.
- Hofacker, Charles F. and Murphy, Jamie (2004) " What Happens When a
Consumer Looks at a Menu of Links?"
Direct
Marketing Educational Foundation Educator's Conference, New Orleans,
USA, October.
- Ho, Pearlin; Chan, Calvin; Hofacker, Charles F. and Murphy, Jamie (2004)
"Online Competitive Analyses to Benchmark and Improve Wine Tourism,"
American Marketing Association Summer Educator's Conference, Boston,
USA, August.
- Murphy, Jamie (2004) "Marketing and Small Businesses," Presentations to
year 10 students at Shenton College, Perth, 10 February and 22 May.
- Murphy, Jamie (2003) "Electronic Customer Service in the Tourism
Industry," PhD Colloquium at the University of
Girona, Spain, 2 December.
- Murphy, Jamie; Lightfoot, Gee and Heitman, Kimberley (2003) "The Death
of the Internet," Vision WA
Seminar, Perth, 22 May.
- Murphy, Jamie (2003) "Electronic Customer Service," City of Stirling
Executive Development Programme, AIM-UWA
Senior Management Centre, Perth, 30 April.
- Murphy, Jamie (2003) "Hotel Internet Technology: Trauma, Toy and Tool,"
Accor Hotels, Australasia General Managers Meeting, Melbourne, 30 January.
- Murphy, Jamie (2002) "E-mail Customer Service in the Tourism Industry,"
Dubai Department of Tourism and Commerce Marketing, Dubai, 18 November.
- Murphy, Jamie (2002) "Web site Usability,"
Philippines-Australia Short Term Training Facility, Perth, 12 August.
- Murphy, Jamie (2002) "Electronic Customer Service,"
Philippines-Australia Short Term Training Facility, Perth, 6 August.
- Murphy, Jamie (2002) "Exploring Electronic Marketing,"
University of Shanghai for Science and
Technology, Shanghai, China, 2 July.
- Murphy, Jamie (2002) "IT Education in Australia," Huijia
Education Group, Beijing, China, 27 January.
- Murphy, Jamie (2001) "Online Coupon Clipping,"
Internet
Grundwissen, Nachdiplomkursen CRM, Hochsule Rapperswil, St Gallen,
Switzerland, 13 December.
- Murphy, Jamie (2001) "Electronic Customer Service in the Swiss Hotel
Industry," Ecole
des Hautes Etudes Commerciales de Lausanne, Lausanne,
Switzerland, 13 November.
- Murphy, Jamie (2001)
"E-Business and You," Women in Business Leadership, Albany,
Australia, 27 July.
- Murphy, Jamie (2001)
"E-Commerce," Young
Achievement Australia Management Skills Seminar, Perth, Australia,
24 June.
- Murphy, Jamie (2001) "Electronic
Strategy," Australian Institute of Management,
Advanced
Management Program, Perth, Australia, 20 May.
- Mizerski, Dick and Murphy, Jamie (2001)
"E-business Strategies," IDP
Education Australia, Singapore, 10 April.
- Murphy, Jamie (2001), "E-Business for
Consulting," Australian Institute of
Management Consultants, Perth, Australia, 7 February.
- Murphy, Jamie (2000)
"Internet Marketing Workshop,"
Mercantile
Mutual, Sydney, Australia, 29 November.
- Murphy, Jamie (2000)
"E-Commerce - Where is it Heading?" CPA Australia and AMP Board
Room Luncheon, Perth, Australia, 24 November.
- Murphy, Jamie (2000)
"Who's in Charge, the Web-site Designer or the Web-site User?"
Method
+ Madness, Perth, Australia, 23 November.
- Murphy, Jamie (2000)
"E-Commerce - Where is it Heading?"
CPA Week 2000
(keynote speaker), Perth, Australia, 17 November.
- Murphy, Jamie (2000)
"Internet Strategies Workshop,"
Australian
Institute of Management, Perth, Australia, 3 November.
- Murphy, Jamie (2000)
"Internet Marketing Workshop,"
Australian
Institute of Management, Perth, Australia, 1 November.
- Murphy, Jamie (2000)
"Internet Marketing Workshop,"
Market
Equity, Perth, Australia, 7 September.
- Murphy, Jamie (2000)
"Hidden Treasures on the Net: A New Marketing Research Tool,"
Market
Research Society of Western Australia 2000 Conference, Perth,
Australia, 23 August.
- Murphy, Jamie (2000) "How to Measure Web Activity: Methodologies and
Applications," Marketing and Entrepreneurship Conference (Session Chair and Discussion
Leader), Newcastle, Australia, June.
- Murphy, Jamie (1999) "Textbook Publishers in a Networked
World," 17th International
Conference on Technology and Education; (Session Chair and
Discussion Leader for this
featured
panel); Tampa, Florida, October.
- Murphy, Jamie (1999) "Visiting Fellow," Griffith University,
School
of Marketing. Brisbane, Australia.
Multiple presentations on Internet Marketing and Distance Learning
to faculty and graduate students, May.
- Murphy, Jamie (1998) "Domain
Names: Who's in Charge?"
EDUCOM,
An EDUCAUSE Conference on Information Technology in Higher Education;
Orlando, Florida, October.
- Murphy, Jamie (1998) "Web Site Marketing Effectiveness," Annual
Institute for the Study of Business Markets / Center for Business and
Industrial Marketing Meeting (Session Chair and Discussion Leader);
Atlanta, GA, January.
- Murphy, Jamie (1997) "International Internet Applications,"
Rapperswil
School of Engineering's Oberstufenschule (Internet introduction to
Swiss adult education teachers); Wetzikon, Switzerland, 29 September.
- Murphy, Jamie (1997) "Telecommunications at the Crossroads, Which
Way, L.A.?" (signature program on KCRW,
the Southern California flagship of National Public Radio); 24 January.
- Murphy, Jamie (1996) "Cyber Selling or Making Money on the
Internet," International Foodservice Exposition, Orlando, FL,
September.
- Murphy, Jamie and Bralic, Dorotea (1996) "Sports on the Information
Superhighway," Florida
Sports Management Conference, Cocoa Beach, FL, March.
- Murphy, Jamie (1996) "Internet Hotel Marketing," Southwest
Chapter of the Hospitality Sales and Marketing Association International,
Naples, FL, March.
Director, editor,
reviewer, session chair
- Board of Directors (2005-present),
International
Federation for IT and Travel & Tourism.
- Editorial Board (2003-present), Information Technology in Hospitality.
- Editorial Board (2007-present),
The
International Journal of Hospitality Management
- Editorial Board (2007-present),
European Journal of
Tourism Research
- Editorial Board (2005-present)
Ehlite Magazine
- Panelist (2007- 2008), The
Australian Domain Names Policy Panel
- Research Track Co-chair, ENTER 2005, 2006
and 2007
- Expert of International Standing (2004-present), Australian
Research Council (ARC) College of Experts
- Ad Hoc reviewer (1997-present),
Cornell Hotel and
Restaurant Administration Quarterly.
- Ad Hoc reviewer (2003-present),
Tourism
Management
- Review Committee (2003-present), Hospitality Information Technology
Association Annual Conference.
-
Reviewer (2000 - present),
Australia New
Zealand Marketing Academy Conference.
-
Reviewer (2006), 14th European
Conference on Information Systems
-
Reviewer (2004),
Environmental Online Communication.
-
Reviewer (2004),
4th
International We-B Conference.
-
Reviewer (2004), Ninth
Cross Cultural Research Conference.
-
Reviewer (2004), 37th Hawaii
International Conference on Systems Science.
-
Reviewer (2004), World Marketing
Conference, Muenster, Germany.
- Reviewer and Session Chair (2003),
World Marketing Conference, Perth, Australia.
- Reviewer (2002),
Encyclopedia of Information Systems.
- Session Chair (2002), Nature Based Tourism,
12th International Research Conference for Australian
University Tourism and Hospitality Education, Fremantle,
Australia, February.
- Reviewer (2002),
Association for Consumer Research 2002 Asia-Pacific Conference,
Beijing, China.
- Reviewer (2002),
Academy of Marketing Science Annual Conference, Sanibel
Island, Florida.
- Reviewer (2001), Research at the Marketing/Entrepreneurship
Interface,
Annual Symposium, Vol 13.
- Reviewer (2001),
Western Australian Workshop on Information Systems Research,
Perth, Australia.
- Session Chair (2001), Emerging Markets,
ITS Asia-Indian Ocean Regional Conference, Perth,
Australia, July.
- Reviewer (2000), Emerging Trends in Electronic Commerce
(ETEC
2000), Kuala Lumpur, Malaysia.
- Reviewer (2000),
Journal of
Business Strategies, Special Issue on E-Commerce and
E-Marketing Strategies.
- Reviewer (2000), 25th Annual Macromarketing Conference,
Lovran, Croatia.
- Member (1997), Advertising Research Foundation's "Web
Universe" Advisory Committee.
- Reviewer (1998), Internet Marketing Track, Summer
Educator's Conference, American Marketing Association, Boston,
Massachusetts.
- Editor (1997-2000), CyberJournal of Sports Marketing.
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