Presentations
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Refereed conference presentations
  • Syed-Ahmad, Sharifah Fatimah; Kahar, Dayangku Ida Nurul-Fitri Pengiran Haji; Lahadzir, Azlinda and Murphy, Jamie (2010) "Arabian Photos: Investigating User-Generated Content," forthcoming at ENTER 2010, Lugano, February.
  • Kahar, Dayangku Ida Nurul-Fitri Pengiran Haji; Syed-Ahmad, Sharifah Fatimah; Syed Ismail, Sharifah Hayaati and Murphy, Jamie (2010) "Shared Arabian Muslim Travel Photos," forthcoming at ENTER 2010, Lugano, February.
  • O’Connor, Peter and Murphy, Jamie (2010) "Hotel Domain Name Adoption and Implementation," forthcoming at ENTER 2010, Lugano, February.
  • Scaglione, Miriam; Ismail, Ahmad Fareed; Trabichet, Jean-Philippe and Murphy, Jamie (2010) "An Investigation of Leapfrogging and Web 2.0 Implementation," forthcoming at ENTER 2010, Lugano, February.
  • Zorn, Steffen; Ismail, Ahmad Fareed and Murphy, Jamie (2009) "Acquisition Methods and Customer Lifetime Value," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Syed-Ahmad, Sharifah Fatimah; Klobas, Jane E., Ismail, Fareed and Murphy, Jamie (2009) "Pictures on the Web: Normative Photo Sharing with Friends and Travellers," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Collins, Nathalie and Murphy, Jamie (2009) "Operationalising Co-Creation: Service Dominant Logic and the Infinite Game," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Collins, Nathalie and Murphy, Jamie (2009) "Customer Evangelists: A Conceptual Model," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Ismail, Ahmad Fareed; Sambasivan, Murali; Chern, Boo Huey and Murphy, Jamie (2009) "The Diffusion of Information Technology Applications in Malaysia's Foodservice Industry," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Ismail, Ahmad Fareed; Hashim, Noor Hazarina; Schegg, Roland and Murphy, Jamie (2009) "Internet Implementation Leapfrogging and Website Performance," forthcoming at the Australian & New Zealand Marketing Academy Conference, Melbourne, December.
  • Syed-Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina, Ismail, Fareed and Murphy, Jamie (2009) "Travel Word of Mouth Norms on User-Generated Content Sites," The 7th Asia-Pacific CHRIE Conference, Singapore, 28-31 May.
  • Syed-Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina, Horrigan, David and Murphy, Jamie (2009) "Travel Research and Sharing through User-Generated Content," The 7th Asia-Pacific CHRIE Conference, Singapore, 28-31 May.
  • O’Farrell, James; Qiu, Lili and Murphy, Jamie (2009) "Addressable Television - Efficiency and Involvement," American Academy of Advertising 2009 Asia Pacific Conference, Beijing, China, 27-30 May.
  • Treiblmaier, Horst; Neale, Larry, and Murphy, Jamie (2009) "Action Learning of Online Marketing via a Global Contest", KIMEP International Research Conference (KIRC), April 23-24, Almaty, Kazakhstan, p. 7-8
  • Murphy, Jamie; Doane, Ruth; Tuzovic, Sven; Wetsch, Lyle and Horrigan, David (2009) "Keyword Advertising as a Teaching, Learning and Research Tool," panel at the Marketing Educators' Association Conference, 23-25 April, Newport Beach, USA.
  • Wetsch, Lyle; Jacobs, Dean; Horrigan, David; and Murphy, Jamie (2009) "Marketing Education Research Using Datasets from the Google Online Marketing Challenge," panel at the Marketing Educators' Association Conference, 23-25 April, Newport Beach, USA.
  • Murphy, Jamie; Tuzovic, Sven; Ling, Peter; Doane, Ruth and Mullen, Linda (2009) "Incorporating the Google Online Marketing Challenge into Classes," panel at the Marketing Educators' Association Conference, 23-25 April, Newport Beach, USA.
  • Ismail, Ahmad Fareed; Sambasivan, Murali; Chern, Boo Huey and Murphy, Jamie (2009) "Adoption of Back-of-house Information Technology in Malaysia’s Foodservice Industry," CAUTHE 2009, February, Fremantle, Australia.
  • Soutar, Geoffrey and Murphy, Jamie (2008) "Google Citations and the Australian Government’s A Journal List," Australian & New Zealand Marketing Academy Conference, Sydney, December.
  • Orr, Brad; Mizerski, Kate; Collins, Nathalie and Murphy, Jamie (2008) "Luxury Purchases by Working Class, Middle Aged Males in Regional Western Australia," Australian & New Zealand Marketing Academy Conference, Sydney, December.
  • Collins, Nathalie; Murphy, Jamie and Jarvis, Wade (2008) "Towards Deconstructing Customer Evangelism," Australian & New Zealand Marketing Academy Conference, Sydney, December.
  • Syed Ahmad, Sharifah Fatimah; Murphy, Jamie; Yong, Zulina Zubaira and Horrigan, David (2008) "COMEnSTUDY@MY.UNI.EDU: University Recommendation Modes," Australian & New Zealand Marketing Academy Conference, Sydney, December.
  • Lee, Richard; Tizende, Tito; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie (2008) "Social Identities and Brand Preference in an Underdeveloped Market," Australian & New Zealand Marketing Academy Conference, Sydney, December.
  • Neale, Larry; Hofacker, Charles; Hunter, Lee; Canhoto, Ana; Hudson, Karen and Murphy, Jamie (2008) "The Google Online Marketing Challenge: A Global Real-World Teaching and Learning Tool," Society for Marketing Advances 2008 Annual Conference, Tampa, USA, November.
  • Bambrook, Deborah; Horrigan, David and Murphy, Jamie (2008) "ISO 14001 with Metrics for Sustainable Tourism," EuroCHRIE 2008 Congress, Dubai, United Arab Emirates, October
  • Murphy, Jamie; Hunter, Lee; Hofacker, Charles; Lavin, Marilyn; Voorhees, Clay; Canhoto, Ana and Jansen, Jim (2008) "The Google Online Marketing Challenge: A Global Teaching and Learning Initiative," American Marketing Association Summer Educator’s Conference, San Diego, USA, August.
  • Liu, Fang; Jinyao, George and Murphy, Jamie (2008) "Product-Country Image, Brand Attitude, and their Moderators: A Study in the People’s Republic of China," American Marketing Association Summer Educator’s Conference, San Diego, USA, August.
  • Zorn, Steffen and Murphy, Jamie (2008) "Identifying and Managing Valuable Prospects for Services," American Marketing Association Summer Educator’s Conference, San Diego, USA, August.
  • Syed Ahmad, Sharifah Fatimah; Hashim, Noor Hazarina; Zubairi, Yong Zulina and Murphy, Jamie (2008) "An Exploratory Study of Digital Word of Mouth in Travel by Malaysian Women," forthcoming at the 6th Asia-Pacific (APacCHRIE) Conference and THE-ICE International Panel of Experts Forum, Perth, Australia, May.
  • Syed Ahmad, Sharifah Fatimah; Kasim, Azilah and Murphy, Jamie (2008) "Online Recommendations and Destination Image," forthcoming at the 6th Asia-Pacific (APacCHRIE) Conference and THE-ICE International Panel of Experts Forum, Perth, Australia, May.
  • Olaru, Doina and Murphy, Jamie (2008) "How Information Foraging Styles Relate to Tourism Demographics and Behaviours," forthcoming at the 6th Asia-Pacific (APacCHRIE) Conference and THE-ICE International Panel of Experts Forum, Perth, Australia, May.
  • Liu, Fang; Jinyao, George and Murphy, Jamie (2008) "The Effect of Language on Brand Attitude – A Wine Label Test in China," the American Academy of Advertising Conference, San Mateo, USA, March.
  • Hashim, Noor Hazarina; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie (2008), "Evolving Internet Use by Malaysian Hotels," ENTER 2008, Innsbruck, Austria, January.
  • Carrera, Patricio; Chiu, Chia-Yu; Chienwattanasuk, Pailin; Pratipwattanawong, Somjai; Syed Ahmad, Sharifah Fatimah and Murphy, Jamie (2008), "MySpace, My Friends, My Customers," ENTER 2008, Innsbruck, Austria, January.
  • Syed Ahmad, Sharifah Fatimah, Lee, Richard and Murphy, Jamie (2007), "The Importance of Scottish Universities’ Reputation," ANZMAC 2007, Otago, New Zealand, December.
  • O’Rourke, Francine, Yan, Hong; Zhao, Sam; Zorn, Steffen; Veheim, Thomas; Hval, Ine Marie and Murphy, Jamie (2007) "The Impact of Language and Animation on Banner Click-Through Rates," ANZMAC 2007, Otago, New Zealand, December.
  • Zorn, Steffen and Murphy, Jamie (2007) "The Marketing Implications of Traditional and ICT-Mediated Leisure Activities," ANZMAC 2007, Otago, New Zealand, December.
  • Murphy, Jamie; Soutar, Geoffrey, N.; Lee, Richard and Swilley, Esther (2007) "Online Visibility: A Novel Way to Rank Marketing Journals," AMA Summer Educators' Conference, Washington DC, USA, August.
  • Lee, Richard; Swilley, Esther and Murphy, Jamie (2007) "The Moderating Influence of Hedonic Consumption on an Extended Theory of Planned Behavior," AMA Summer Educators' Conference, Washington DC, USA, August.
  • Hashim, Noor Hazarina; Kasim, Azilah and Murphy, Jamie (2007) "Promoting Destinations: Website and eMail Use by ASEAN Countries," CAUTHE 2007, Sydney, Australia, January.
  • Hashim, Noor Hazarina; Murphy, Jamie and Law, Rob (2007) "A Review of Hospitality Website Design Frameworks," ENTER 2007, Ljubljana, Slovenia, January.
  • Hashim, Noor Hazarina; Murphy, Jamie and O'Connor, Peter (2007) "Take Me Back: Validating the Wayback Machine as a Measure of Website Evolution," ENTER 2007, Ljubljana, Slovenia, January.
  • Murphy, Jamie; Schegg, Roland; Olaru, Doina and Hofacker, Charles (2007) "Exploring Email Service Quality (EMSQ) Factors," ENTER 2007, Ljubljana, Slovenia, January.
  • Schegg, Roland; Scaglione, Miriam; Liebrich, Andreas and Murphy, Jamie (2007) "Internet Use by Hospitality SMEs in Alpine Destinations," ENTER 2007, Ljubljana, Slovenia, January.
  • Wang, Wenchao; Liu, Fang and Murphy, Jamie (2006) "Country Image, Price and Consumption Situation: A Conceptual Model of Chinese Consumers’ Wine Purchasing Intention," ANZMAC 2006, Brisbane, Australia, December.
  • Forrest, Edward J.; Neale, Larry and Murphy, Jamie (2006) "Broadening the Boundaries of Academic Publication: A Follow-up and Suggestion," ANZMAC 2006, Brisbane, Australia, December.
  • Collins, Nathalie; Liu, Fang and Murphy, Jamie (2006) "Chinese Attitudes toward Australian Wine," World Wine and Travel Summit, Margaret River, Australia, November.
  • Wang, Wenchao; Liu, Fang and Murphy, Jamie (2006) "Chang Yu: a Case Study of Wine Tourism in China," World Wine and Travel Summit, Margaret River, Australia, November.
  • Liu, Fang, Murphy, Jamie and Yang, Jinchao (2006) "A Qualitative Study of Chinese Wine Purchasing and Consumption," World Wine and Travel Summit, Margaret River, Australia, November.
  • Lee, Richard; Hashim, Noor Hazarina and Murphy, Jamie (2006) "A Framework for Investigating the Components of Hotels’ Loyalty Programmes," BAI 2006, Singapore, July.
  • Lee, Richard; Dickinger, Astrid and Murphy, Jamie (2006) "Investigating the Loyalty of Prepaid and Postpaid Mobile Customers," BAI 2006, Singapore, July.
  • Hashim, Noor Hazarina; Olaru, Doina; Scaglione, Miriam and Murphy, Jamie (2006) "A Theoretical Framework of Factors Relating to Internet Adoption by Malaysian Hotels," ENTER 2006, Lausanne, Switzerland, January.
  • Schegg, Roland; Liebrich, Andreas; Liu, Fang and Murphy, Jamie (2005) "eService by Swiss and Austrian Hotels: Does Language Matter?" ENTER 2006, Lausanne, Switzerland, January.
  • Liu, Fang; Li, Jianyao and Murphy, Jamie (2005) "Consumer Ethnocentrism and Chinese Attitudes towards Store Signs in Foreign and Local Brand Names (.pdf)," ANZMAC 2005, Perth, Australia, December.
  • Lee, Richard and Murphy, Jamie (2005) "From Loyalty to Switching: Exploring Determinants in the Transition (.pdf)," ANZMAC 2005, Perth, Australia, December.
  • Perruchoud-Massy, Marie-Francoise; Scaglione, Miriam; Schegg, Roland and Murphy, Jamie (2005) "Adoption of Innovation by Swiss hotels: Exploring Internet Strategies and Dynamics," 55th AIEST-Congress, Brainerd, Minnesota, August.
  • Scaglione, Miriam; Schegg, Roland, Baggio, Rodolfo; Steiner, Thomas and Murphy, Jamie (2005) "Exogenous Factors Related to the Adoption of an Innovation: Domain Name Registration in the Swiss Hospitality Industry," 55th AIEST-Congress, Brainerd, Minnesota, August.
  • Murphy, Jamie; Tansirimas, Jatuporn; Ng, Siu-Nga and Wang, Wei (2005) "An Investigation of Australian Heritage Websites," Annual Conference on Information Technology in the Hospitality Industry, Los Angeles, USA, June.
  • Hofacker, Charles and Murphy, Jamie (2005) "Consumer Search Processes on Web Pages," 34th European Marketing Academy, Milan, Italy, May.
  • Steiner, Thomas; Schegg, Roland; Scaglione, Miriam and Murphy, Jamie (2005) "Investigating Domain Name Diffusion across Swiss Accommodation Enterprises," ENTER 2005, Innsbruck, Austria, January.
  • Weber, Nora; Murphy, Hilary; Schegg, Roland and Murphy, Jamie (2005) "E-Satisfaction and E-Loyalty," ENTER 2005, Innsbruck, Austria, January.
  • Steiner, Thomas; Schegg, Roland; Gherissi-Labben, Thouraya and Murphy, Jamie (2005) "Using Log Files to Analyse Visitor Behaviour on Hospitality Web Sites," ENTER 2005, Innsbruck, Austria, January.
  • Dickinger, Astrid; Heinzman, Peter and Murphy, Jamie (2005) "Mobile Applications for the Environment," 38th Hawaii International Conference on Systems Science, Hawaii, USA, January.
  • Robertson, Grant and Murphy, Jamie (2004) "The Consumer, the Internet, and Distance: Is online grocery shopping a bridge too far?" 3rd International Business Information Management Conference, Cozumel, Mexico, December.
  • Dickinger, Astrid and Murphy, Jamie (2004) "The Internet Goes Mobile – Austrian Students’ SMS Usage," e-Challenges 2004, Vienna, Austria, October.
  • Scaglione, Miriam; Schegg, Roland; Steiner, Thomas and Murphy, Jamie (2004) "The Diffusion of Domain Names by Small and Medium-Sized Swiss Hotels," 54th Association Internationale d'Experts Scientifique du Tourisme Conference, Petra, Jordan, September.
  • Murphy, Jamie and Scharl, Arno (2004) "Web Indicators for Globalization and the Virtual Divide," IADIS International Conference on e-Society, Avila, Spain, July.
  • Murphy, Jamie and Schegg, Roland (2004) "The Best Rate: Pricing Practices in Swiss Hotels' Direct Distribution Channels," Annual Conference on Information Technology in the Hospitality Industry, Dallas, USA, June.
  • Ho, Pearlin; Chan, Calvin; Walters, Edward W. and Murphy, Jamie (2004) "Competitive Website and E-mail Analyses for Improving Electronic Wine Tourism," International Wine Tourism Conference, Margaret River, Australia, May.
  • Murphy, Jamie; Mizerski, Richard; Tan, Jean and Mizerski, Kate (2004) "Domain Name Branding and Presence by the World's Top 100 Brands," AMA Winter Educator's Conference, Scottsdale, USA, February.
  • Dickinger, Astrid; Haghirian, Parissa; Murphy, Jamie and Scharl, Arno (2004) "A Conceptual Model and Investigation of SMS Marketing," 37th Hawaii International Conference on Systems Science, January.
  • Schegg, Roland; Marchand, Christelle, Shabander-Welch, Tatiana and Murphy, Jamie (2004) "Online versus Offline Pricing Practices by Swiss Hotels: An Empirical Study," ENTER 2004, Cairo, Egypt, January.
  • Scaglione, Miriam; Schegg, Roland and Murphy, Jamie (2004) "Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration," ENTER 2004, Cairo, Egypt, January.
  • Liu, Fang and Murphy, Jamie (2003) "Communication Media and Online Trust: Comparing Australian and Chinese Perceptions," ANZMAC 2003, Adelaide, Australia, December.
  • Dickinger, Astrid; Murphy, Jamie and Scharl, Arno (2003) "Web Coverage of Mobile Marketing by the Fortune Global 500," 4th International We-B Conference, Perth, Australia, November.
  • Neale, Larry; Scharl, Arno and Murphy, Jamie (2003) "Sports Marketing on Fortune Global 500 Web Sites," Sport Marketing Association's Inaugural Meeting, Gainesville, Florida, November.
  • Murphy, Jamie and Hofacker, Charles F. (2003) "A Preliminary Investigation of Consumer Bookmarking Behavior," World Marketing Congress, Perth, Australia, June.
  • Tan, Jean; Murphy, Jamie and Mizerski, Dick (2003) "E-branding by the World's Top 100 Brands," World Marketing Congress, Perth, Australia, June.
  • Yu, Zhengyuan; Purchase, Sharon and Murphy, Jamie (2003) "Competitive Strategy: The Art of War within an Australian Context," World Marketing Congress, Perth, Australia, June.
  • Leuenberger, Richard; Schegg, Roland and Murphy, Jamie (2003) "E-Mail Customer Service by Upscale International Hotels," IFITT's 10th Global Travel & Tourism Technology and eBusiness Forum, Helsinki, Finland, January [short listed for best paper award].
  • Said, Ila; Mizerski, Dick and Murphy, Jamie (2002) "Marketing Issues in Online Games," Australian and New Zealand Marketing Academy Conference, Melbourne, Australia, December.
  • Neale, Larry and Murphy, Jamie (2002) "A Study of Australian Company Responses to Email Complaints," Australian and New Zealand Marketing Academy Conference, Melbourne, Australia, December.
  • Murphy, Jamie; Tan, Irene and Raman, Rima Abd (2002) "Journey to Nowhere? Electronic Customer Service by Travel Agents in Singapore," Australian and New Zealand Marketing Academy Conference, Melbourne, Australia, December.
  • Randolph, Cherilyn; Murphy, Jamie and Ruch, Denis (2002) "Using Log Files to Measure, Evaluate and Improve Course Websites," Higher Education Research and Development Society of Australasia Conference, Perth, Australia, July.
  • Labben, Thouraya-Gherissi; Schegg, Roland and Murphy, Jamie (2002) "The Quality of Electronic Customer Service in the Tunisian Hotel Industry," 7th Association Information Management Conference, Hammamet, Tunisia, June.
  • Liu, Fang; Dixon, Mark and Murphy, Jamie (2002) "Exploring Online Buying and Online Trust in China," Association for Consumer Research Asia-Pacific Conference, Beijing, China, May.
  • Frey, Susanne; Schegg, Roland and Murphy, Jamie (2002) "Guten Tag? Bonjour? Buon Giorno? Bun Di? Swiss Electronic Customer Service," 12th International Research Conference for Australian University Tourism and Hospitality Education, Fremantle, Australia, February.
  • Tan, Paula and Murphy, Jamie (2002) "Log Files: A New tool for Hospitality Education," 12th International Research Conference for Australian University Tourism and Hospitality Education, Fremantle, Australia, February.
  • Heuchan, Jadanne; Murphy, Jamie; Neale, Larry and Liu, Fang (2001) "Online Customer Service by Australian Businesses," Australia New Zealand Marketing Academy, Auckland, New Zealand, December.
  • Nguyen, Hong Chau and Murphy, Jamie (2001) "Australian Organisation's Email Customer Service," Western Australian Workshop on Information Systems Research, Perth, Australia, November.
  • Tezinde, Tito; Murphy, Jamie; Nguyen, Hong Chau and Jenkinson, Cameron (2001) "Cookies: Walking the Fine Line between Love and Hate," Western Australian Workshop on Information Systems Research, Perth, Australia, November.
  • Gomes, Liza; Murphy, Jamie and Forrest, Edward (2001) "Marketing International Education Online: An Exploratory Study," Western Australian Workshop on Information Systems Research, Perth, Australia, November.
  • Murphy, Jamie; Hofacker, Charles; Smith, Brett and Mizerski, Richard (2001) "Serial Position Effects on the Web and What it Means", American Marketing Association Summer Educator's Conference, Washington, D.C., August.
  • Hayasaka, Shoji; Murphy, Jamie and Olaru, Doina (2001) "Will it Sell Online? Online Products and Services Adequacy," ITS Asia-Indian Ocean Regional Conference, Perth, Australia, July.
  • Zhao, Wenyong; Murphy, Jamie and Lui, Fang (2001) "Content and Design Comparison Between Top Chinese and US Home Pages," ITS Asia-Indian Ocean Regional Conference, Perth, Australia, July.
  • Wallrich, Birgit; McDonald, Chris and Murphy, Jamie (2001) "Server Log Files as an E-business Tool," ITS Asia-Indian Ocean Regional Conference, Perth, Australia, July.
  • Bellgard, Christoper D.; Murphy, Jamie and Smith, Brett W. (2001) "Does OTT mean over-the-top?" In A. Herrmann and M. M. Kulski (Eds), Expanding Horizons in Teaching and Learning. Proceedings of the 10th Annual Teaching Learning Forum, Perth: Curtin University of Technology, February.
  • Murphy, Jamie (2000) "Textbook Publishers and Internet," Australia-New Zealand Marketing Academy (Session Chair and Discussion Leader), Gold Coast, Australia, December.
  • Hsu, Tzu-Wen and Murphy, Jamie (2000) "Australian and Taiwanese Advertiser's Perceptions of the Internet as a Promotion Tool," Australia-New Zealand Marketing Academy, Gold Coast, Australia, November.
  • Heuchan, Jadanne; McGuire, Sean; Kahl, Jayden; and Murphy, Jamie (2000) "An Investigations of Web Site use in Western Australian Schools," Australia-New Zealand Marketing Academy, Gold Coast, Australia, November.
  • Bellgard, Christopher D.; Murphy, Jamie and Smith, Brett W. (2000) "OTT: Over-the-top Technology?" Western Australian Workshop on Information Systems Research. Edith Cowan University. Perth, Australia, November.
  • Bellgard, Christopher; Bennett, Michelle and Murphy, Jamie (2000) "E-mail: Education’s Stealth Technology Tool," Emerging Trends in Electronic Commerce (ETEC 2000), Kuala Lumpur, Malaysia, November.
  • Murphy, Jamie; Hofacker, Charles F. and Bennett, Michelle. (2000) "A Case Study of Server Log Files as an Entrepreneurial Market Research Tool," Marketing and Entrepreneurship Conference, Newcastle, Australia, June.
  • Murphy, Jamie and Massey, Brian (1999) "Luddite Learning: A Call for Low-Tech Alternatives," 17th International Conference on Technology and Education; Tampa, Florida, October.
  • Massey, Brian and Murphy, Jamie (1999), "Textbook Publishers in a Networked World," 17th International Conference on Technology and Education; Tampa, Florida, October.
  • Hofacker, Charles F. & Murphy, Jamie (1998) "Consumer Clicking Behavior and Online Selling," 5th International Conference on Recent Advances in Retailing and Services Science; Baveno, Italy, August.
  • Hofacker, Charles F.; Murphy, Jamie and Lewis, William (1997) "Optimal Web Page Design," Marketing Sciences Conference, Berkeley, CA, March.
  • Pope, Nigel; Forrest, Edward and Murphy, Jamie (1996) "Sport Marketing on the Internet," Australia New Zealand Marketing Educators Conference, Auckland, NZ, November.
  • Wotring, C. Edward; Forrest, Edward and Murphy, Jamie (1996) "Computerized Voice Recognition Systems and Their Applications to the Mobility Impaired," International Conference on Technology and Education, New Orleans, LA., March.
Invited presentations
  • Ismail, Ahmad Fareed; Murphy, Jamie and Ahmed, Mustafa Faisal (2009) "Leapfrogging and Web Implementations by Tourism Organizations," forthcoming at The Second Arab International Conference for eTourism and eCommere, Journal of Information Technology and Tourism (JITT) Workshop, 15 December.
  • Kahar, Ida; Syed-Ahmad, Sharifah; Bruel, Lisbet and Murphy, Jamie (2009) "Hijab: A Tourism Image of the Arab World," forthcoming at The Second Arab International Conference for eTourism and eCommere, Journal of Information Technology and Tourism (JITT) Workshop, 15 December.
  • Syed-Ahmad, Sharifah; Kahar, Ida; Medebesh, Ali and Murphy, Jamie (2009) "Arabian Muslim Travel Photos: Up close and Popular," forthcoming at The Second Arab International Conference for eTourism and eCommere, Journal of Information Technology and Tourism (JITT) Workshop, 15 December.
  • Ismail, Ahmad Fareed; Qi, Shan Shan; Law, Rob and Murphy, Jamie (2009) "Information Technology Studies in Tourism Journals," forthcoming at The Second Arab International Conference for eTourism and eCommere, Journal of Information Technology and Tourism (JITT) Workshop, 15 December.
  • Murphy, Jamie (2009) "Internet Research Streams," Tsinghua University, School of Economics and Management, 23 September, Beijing, China.
  • Murphy, Jamie (2009) "The Google Online Marketing Challenge," Tsinghua University, School of Economics and Management, 23 September, Beijing, China.
  • Neale, Larry and Murphy, Jamie (2009) "The Google Online Marketing Challenge - Compelling Experiential Learning," AACSB Faculty Conference on Learning and Research, 24-26 June, Ft Lauderdale, USA.
  • Murphy, Jamie; Ling, Peter and Zorn, Steffen (2009) "The Google Online Marketing Challenge," CAUTHE 2009, February, Fremantle, Australia.
  • Gretzel, Ulrike; Derval, Diana; Liebrich, Andreas and Murphy, Jamie (2009) "The Google Online Marketing Challenge: A Global Real-World Teaching and Learning Tool," ENTER 2009, Amsterdam, Netherlands, January.
  • Maurer, Christian; O'Connor, Peter; Thraennhart, Jens; Murphy, Jamie (2009) "Convergence and Multi-Channel Management," ENTER 2009, Amsterdam, Netherlands, January.
  • Murphy, Jamie (2008) several eTourism presentations at the inaugural 2008 Tourism Online Marketing Conference in Sharm el Sheikh, Egypt, December.
  • Neale, Larry; Adam, Stewart; Wolfe, Katharina; Gorringe, Ashley and Murphy, Jamie (2008) "The Google Online Marketing Challenge: A Global Real-World Teaching and Learning Tool," panel at the Australian & New Zealand Marketing Academy Conference, Sydney, Australia, December.
  • Murphy, Jamie (2008) "Real-World Learning and The Google Online Marketing Challenge," invited presentation at Hong Kong Polytechnic University's School of Hotel and Tourism Management, 28 November.
  • Murphy, Jamie; Flaherty, Theresa; Jank, Wolfgang; Scott, Alex and Oliver, Jim (2008) "Marketing Science and the Google Online Marketing Challenge," INFORMS Annual Meeting, Washington DC, USA, October.
  • Murphy, Jamie; Lavin, Marilyn and Van Alstine, Lizzie (2008) "The Google Online Marketing Challenge: A Global Teaching and Learning Initiative," Direct / Interactive Marketing Research Summit, Las Vegas, USA, October.
  • Murphy, Jamie (2008) "Google AdWords Workshop," ENTER 2008, Innsbruck, Austria, January.
  • Murphy, Jamie (2007) "An Investigation of Hotel Room Rates across Direct Channels," Hong Kong Polytechnic University's School of Hotel and Tourism Management, December.
  • Murphy, Jamie (2007) eTourism Today and Tomorrow," South Pacific Tourism Organisation Marketing Workshop, Nadi, Fiji, May.
  • Murphy, Jamie (2007) "eBranding" and "eMarketing," UNCTAD's Asia Pacific: e-Tourism for Growth - Matching Market Efficiency and Social Inclusion Conference, Kota Kinabalu, Malaysia, April.
  • Murphy, Jamie (2005) "Crisis Management in the Hospitality Industry," Keynote speech at the International Conference on Tourism and Hospitality, Penang, Malaysia, November.
  • Hashim, Noor Hazarina and Murphy, Jamie (2005) "Muslim Images and Online Destination Marketing in Malaysia," International Conference on Tourism and Hospitality, Penang, Malaysia, November.
  • Hashim, Noor Hazarina and Murphy, Jamie (2005) "The Diffusion of Websites and Email among Malaysian Hotels," International Conference on Tourism and Hospitality, Penang, Malaysia, November.
  • Murphy, Jamie (2005) "Crisis Management in the Hospitality and Travel Industry," Universitas Tarumanagara, Jakarta, Indonesia, November.
  • Murphy, Jamie (2005) "Electronic Marketing in the Hospitality Industry," Universitas Tarumanagara, Jakarta, Indonesia, August.
  • Hofacker, Charles F. and Murphy, Jamie (2004) " What Happens When a Consumer Looks at a Menu of Links?" Direct Marketing Educational Foundation Educator's Conference, New Orleans, USA, October.
  • Ho, Pearlin; Chan, Calvin; Hofacker, Charles F. and Murphy, Jamie (2004) "Online Competitive Analyses to Benchmark and Improve Wine Tourism," American Marketing Association Summer Educator's Conference, Boston, USA, August.
  • Murphy, Jamie (2004) "Marketing and Small Businesses," Presentations to year 10 students at Shenton College, Perth, 10 February and 22 May.
  • Murphy, Jamie (2003) "Electronic Customer Service in the Tourism Industry," PhD Colloquium at the University of Girona, Spain, 2 December.
  • Murphy, Jamie; Lightfoot, Gee and Heitman, Kimberley (2003) "The Death of the Internet," Vision WA Seminar, Perth, 22 May.
  • Murphy, Jamie (2003) "Electronic Customer Service," City of Stirling Executive Development Programme, AIM-UWA Senior Management Centre, Perth, 30 April.
  • Murphy, Jamie (2003) "Hotel Internet Technology: Trauma, Toy and Tool," Accor Hotels, Australasia General Managers Meeting, Melbourne, 30 January.
  • Murphy, Jamie (2002) "E-mail Customer Service in the Tourism Industry," Dubai Department of Tourism and Commerce Marketing, Dubai, 18 November.
  • Murphy, Jamie (2002) "Web site Usability," Philippines-Australia Short Term Training Facility, Perth, 12 August.
  • Murphy, Jamie (2002) "Electronic Customer Service," Philippines-Australia Short Term Training Facility, Perth, 6 August.
  • Murphy, Jamie (2002) "Exploring Electronic Marketing," University of Shanghai for Science and Technology, Shanghai, China, 2 July.
  • Murphy, Jamie (2002) "IT Education in Australia," Huijia Education Group, Beijing, China, 27 January.
  • Murphy, Jamie (2001) "Online Coupon Clipping," Internet Grundwissen, Nachdiplomkursen CRM, Hochsule Rapperswil, St Gallen, Switzerland, 13 December.
  • Murphy, Jamie (2001) "Electronic Customer Service in the Swiss Hotel Industry," Ecole des Hautes Etudes Commerciales de Lausanne, Lausanne, Switzerland, 13 November.
  • Murphy, Jamie (2001) "E-Business and You," Women in Business Leadership, Albany, Australia, 27 July.
  • Murphy, Jamie (2001) "E-Commerce," Young Achievement Australia Management Skills Seminar, Perth, Australia, 24 June.
  • Murphy, Jamie (2001) "Electronic Strategy," Australian Institute of Management, Advanced Management Program, Perth, Australia, 20 May.
  • Mizerski, Dick and Murphy, Jamie (2001) "E-business Strategies," IDP Education Australia, Singapore, 10 April.
  • Murphy, Jamie (2001), "E-Business for Consulting," Australian Institute of Management Consultants, Perth, Australia, 7 February.
  • Murphy, Jamie (2000) "Internet Marketing Workshop," Mercantile Mutual, Sydney, Australia, 29 November.
  • Murphy, Jamie (2000) "E-Commerce - Where is it Heading?" CPA Australia and AMP Board Room Luncheon, Perth, Australia, 24 November.
  • Murphy, Jamie (2000) "Who's in Charge, the Web-site Designer or the Web-site User?" Method + Madness, Perth, Australia, 23 November.
  • Murphy, Jamie (2000) "E-Commerce - Where is it Heading?" CPA Week 2000 (keynote speaker), Perth, Australia, 17 November.
  • Murphy, Jamie (2000) "Internet Strategies Workshop," Australian Institute of Management, Perth, Australia, 3 November.
  • Murphy, Jamie (2000) "Internet Marketing Workshop," Australian Institute of Management, Perth, Australia, 1 November.
  • Murphy, Jamie (2000) "Internet Marketing Workshop," Market Equity, Perth, Australia, 7 September.
  • Murphy, Jamie (2000) "Hidden Treasures on the Net: A New Marketing Research Tool," Market Research Society of Western Australia 2000 Conference, Perth, Australia, 23 August.
  • Murphy, Jamie (2000) "How to Measure Web Activity: Methodologies and Applications," Marketing and Entrepreneurship Conference (Session Chair and Discussion Leader), Newcastle, Australia, June.
  • Murphy, Jamie (1999) "Textbook Publishers in a Networked World," 17th International Conference on Technology and Education; (Session Chair and Discussion Leader for this featured panel); Tampa, Florida, October.
  • Murphy, Jamie (1999) "Visiting Fellow," Griffith University, School of Marketing. Brisbane, Australia. Multiple presentations on Internet Marketing and Distance Learning to faculty and graduate students, May.
  • Murphy, Jamie (1998) "Domain Names: Who's in Charge?" EDUCOM, An EDUCAUSE Conference on Information Technology in Higher Education; Orlando, Florida, October.
  • Murphy, Jamie (1998) "Web Site Marketing Effectiveness," Annual Institute for the Study of Business Markets / Center for Business and Industrial Marketing Meeting (Session Chair and Discussion Leader); Atlanta, GA, January.
  • Murphy, Jamie (1997) "International Internet Applications," Rapperswil School of Engineering's Oberstufenschule (Internet introduction to Swiss adult education teachers); Wetzikon, Switzerland, 29 September.
  • Murphy, Jamie (1997) "Telecommunications at the Crossroads, Which Way, L.A.?" (signature program on KCRW, the Southern California flagship of National Public Radio); 24 January.
  • Murphy, Jamie (1996) "Cyber Selling or Making Money on the Internet," International Foodservice Exposition, Orlando, FL, September.
  • Murphy, Jamie and Bralic, Dorotea (1996) "Sports on the Information Superhighway," Florida Sports Management Conference, Cocoa Beach, FL, March.
  • Murphy, Jamie (1996) "Internet Hotel Marketing," Southwest Chapter of the Hospitality Sales and Marketing Association International, Naples, FL, March.

 

 

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